Top One International Corp. / NYWatchStore.com is committed to providing a website that is accessible and usable for all customers, including individuals with disabilities.
We believe every customer should be able to browse our products, review product information, place orders, contact customer service, and access our website with reasonable ease, regardless of ability, technology, or assistive device.
We make ongoing efforts to improve the accessibility and usability of our website. Our goal is to follow generally recognized accessibility standards and best practices, including the Web Content Accessibility Guidelines (WCAG) 2.1 and WCAG 2.2, Level AA, where reasonably achievable.
Accessibility is not a one-time project. It is an ongoing process. As our website, technology, products, and third-party services change, we continue to review and improve accessibility where possible.
Our website includes the UserWay Accessibility Widget, which provides additional accessibility tools and customization options for visitors. Depending on your browser, device, and assistive technology, these tools may include features such as:
The UserWay widget is intended to improve accessibility and user experience, but it may not resolve every possible accessibility issue on every page, browser, device, or assistive technology combination.
We are working to improve accessibility across our website, including efforts related to:
Some areas of our website may include or rely on third-party tools, applications, payment systems, embedded content, or platform features that are not fully controlled by Top One International Corp. While we try to work with providers that support accessibility, we cannot guarantee the accessibility of every third-party feature.
If you experience difficulty with any third-party portion of the website, please contact us and we will make reasonable efforts to assist you or provide the information or service through an alternative method.
If you have difficulty accessing any part of our website, viewing a product, placing an order, completing checkout, using a feature, or obtaining information, please contact us. Our customer service team will make reasonable efforts to assist you.
Email: info@nywatchstore.com
Phone: (516) 466-5011
Business Hours: Monday through Friday, 11:00 AM - 7:00 PM Eastern Time
When contacting us about an accessibility issue, please include the page URL, a brief description of the problem, the device and browser you are using, and any assistive technology being used, if applicable. This helps us better understand and address the issue.
If you are unable to complete a purchase or access information through the website, we can assist you by phone or email. We can help answer product questions, provide product information, assist with order placement, and help with customer service matters through an alternative communication method.
We welcome feedback about the accessibility of our website. If an accessibility issue is reported, we will review the concern and make reasonable efforts to address it or provide an alternative way to access the requested information, product, or service.
Our goal is to respond to accessibility-related inquiries as promptly as reasonably possible during normal business hours.
We periodically review our website and make updates when appropriate. Because website content, technology, browsers, assistive tools, and third-party systems change over time, accessibility work is ongoing.
We do not claim that every page or feature is perfect, but we are committed to making good-faith efforts to improve accessibility and to assist customers who experience difficulty using our website.
Last Updated: June 2026