Payment Information for Australian Customers
Shipping Information for Australian Customers
FAQ for Australian Customers
What forms of payment do you accept?
We accept: PayPal, Visa, MasterCard, American Express, Discover, Bank Transfer via PayPal, and Direct Debit via PayPal.
To pay with a credit card, click the blue Checkout button. To pay with PayPal, click Checkout with PayPal.
I do not have a credit card - how can I purchase from you?
If you do not have a credit card, you can pay using PayPal. Go to www.paypal.com.au, open an account, link it to your bank, and then return to our site to complete your purchase using Checkout with PayPal.
What is PayPal?
PayPal lets you securely send and receive payments using your credit card or bank account without sharing your details. It is used by over 150 million people worldwide and is one of the safest ways to pay online. Visit www.paypal.com.au to open a free account.
Do you accept bank transfers or direct deposit?
We do not accept bank transfers or direct deposits directly, but you can use those methods through PayPal. For details, visit www.paypal.com.au.
How can I find out how much an item is in my currency?
Our website automatically detects your country and displays prices in your local currency. If that does not work, you can use an online currency converter for an estimate.
Will I be charged in US Dollars or my currency?
You will be charged in US Dollars. However, your bank or credit card company will show the amount in your local currency on your statement.
What shipping options do you offer for Australian residents?
We offer the following shipping options:
- USPS First Class Mail International - $19.95 (Approx. 7 to 21 days). $14.95 for the first item plus $5.00 for each additional item.
Are delivery times guaranteed?
No. Delivery times are estimates only. Customs clearance can delay international packages, but over 95 percent of shipments arrive within the estimated time frame.
Will I have to pay any customs fees or taxes?
International orders may be subject to government taxes or customs fees collected upon delivery. These are separate from our charges. Check with your local post office before placing your order.
Are the packages you ship insured?
Yes. All packages are insured against loss or damage during shipping.
Will I be notified when my package is shipped?
Yes. You will receive an email notification when your package has been shipped.
How long has Top One International been in business?
Top One International Corp (nywatchstore.com) has been in business since 1999.
Why should I buy from nywatchstore.com instead of locally?
The number one reason is price. Watches are generally cheaper in the United States, and with our discounts, you can save a significant amount compared to local retail prices.
Are all your watches brand new?
Yes. All watches are 100 percent brand new and come with their original packaging.
How can NyWatchStore offer such great prices?
We buy in large quantities and keep our entire inventory in stock. Because we operate with low overhead, we can pass those savings directly to our customers.
What is NyWatchStore return policy?
All items are covered by our 90 Day 100 Percent Money Back Guarantee. There are no restocking fees. Items must be returned in brand new condition with all original packaging, booklets, and accessories. Used or worn watches cannot be returned or exchanged.
Include a copy of your receipt and a note requesting a refund or exchange. The 90-day period begins on the day of delivery. Shipping charges are not refundable.
